In India, the concept of online dating is becoming more accepted and popular among young people. Dating apps can help people find love, friendship, and relationships, but what really matters is how real and safe the user is. During the pandemic, there was a massive increase in people using dating applications. Not only young people, but users of all ages, found these apps useful in finding that special someone for them. But were they trustworthy and safe? During our research, we observed that 32% of respondents stated that they don't feel too safe, and 34% opted that they don't feel safe at all when it comes to meeting people via dating apps.
There have been conversations about the safety mechanisms that dating apps need to build so that users feel secure while using the applications. In our study, we found that 40% of respondents indicated that they did not believe that dating apps have effective mechanisms to address their complaints. This calls for a greater discussion around developing faster resources and tools to look into user complaints and make the experience better.
Users have also come across fake/scam profiles on these platforms. The issues are not limited but they are more concerning as they receive explicit messages while using these apps. Majority of our respondents also shared that they have received such explicit messages on their profiles. This clearly shows that users do not feel safe using these apps.
Read the Poll Report